Marketers are sending fewer emails & getting better open rates [SendGrid]

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According to SendGrid’s 2017 Email Benchmark report, the average email send rate has dropped from 9.8 sends per month in 2016 to 8.1 in 2017.

While send rates overall were down, open rates increased from 27.3 percent in 2016 to 30.6 percent this year. The click-rate remained nearly the same – with a slight drop from 2.8 percent in 2016 to 2.5 percent in 2017.

The report analyzed more than 50 billion emails from 100,000 senders spread out over 25 different industries.

According to SendGrid’s data, eight of the 25 industries were desktop dominant when it came to how their audiences were consuming email in 2016. This year, only two industries – insurance and government – remained desktop dominant, highlighting the growth of mobile email consumption.

While mobile consumption was up for most of the industries, SendGrid found the health and fitness industry had the highest mobile consumption at 74 percent.

The report also revealed the technology industry saw one of the largest increases in open rates, growing from 38.6 percent last year to 72 percent in 2017. Emails from eCommerce companies saw a jump in open rates as well, while send rates dropped from 18 per month in 2016 to 14 emails per month this year.

To see the breakdown of email benchmarks by industry, download the full report at: SendGrid’s 2017 Global Email Benchmark Report.

About The Author

Amy Gesenhues is Third Door Media’s General Assignment Reporter, covering the latest news and updates for Marketing Land and Search Engine Land. From 2009 to 2012, she was an award-winning syndicated columnist for a number of daily newspapers from New York to Texas. With more than ten years of marketing management experience, she has contributed to a variety of traditional and online publications, including,, and Sales and Marketing Management Magazine. Read more of Amy’s articles.


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