Take a cue from Amazon and Netflix and use every tool in your arsenal to keep people coming back.
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Tag: experience
3 Marketing and Customer Experience Trends That Are Transforming Manufacturing
Learn the 3 biggest trends in financial services marketing and customer relationship management.
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3 Strategies to Improve Your Customer Service Experience
Three tips that can help you retain and form relationships with your customers.
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Storytelling, Digital Transformation, Customer Experience… and You: Contently’s Joe Lazauskas on Marketing Smarts [Podcast]
Joe Lazauskas, head of marketing at Contently, shares advice on using storytelling for content marketing and successfully managing digital transformation. He also discusses the resurgence of interest in customer experience. Read the full article at MarketingProfs
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How the San Jose Sharks Score With Fan Experience
Jonathan Becher, Co-President of the San Jose Sharks and former CMO of SAP, shares his thoughts on the relationship between technology, data and fan experience.
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