The sales cycle for a service business is different from other consumer businesses. Learn the difference so you can profit.
Continue readingTag: service
Research Finds the IRS Gives Better Customer Service Than Most Apps
A simple yes-or-no tech question was posed to 100 well known apps. Most never answered.
Continue readingAutomatic Insights: How AI and Machine Learning Improve Customer Service
How Canada’s leading airline used these new digital tools to enhance its customer experience.
Continue reading3 Brands Crushing Instant Customer Service
Live chat is your direct connection to the most important people in your universe — your customers.
Continue readingYour Customer Service Team Should Be in Every Strategy Meeting
Get the people who know what your customers want and need — your customer service team — more involved in company decisions.
Continue reading