Technical and content audits have been the backbone of SEO for many years, and while they play a valuable role, their scope has expanded as search has evolved. Audits now cover much more than purely technical factors such as indexation, status codes and broken links. To stay relevant, audits have broadened to include aspects such as site navigation, content engagement, content gap analysis and conversion factors.
For global and national brands, generic audits aren’t going to drive the change in performance that they are striving for, even if there are fundamental flaws with a website. Yes, these audits will certainly help — especially if, for example, there are indexation issues — but until we understand the consumer, their purchase journey and the barriers at each stage, we don’t know what we are trying to fix, or why.
Site audits which focus on resolving the barriers consumers face will help determine where the biggest opportunities exist. We can then prioritize and shape our efforts to meet the needs of the consumer and drive the largest return for our clients.
Adopting a consumer-first strategy does exactly this by ensuring campaigns have layers of hygiene optimization and insight-fueled strategic consultancy focused on identifying game-changing opportunities within the consumer search experience and conversion journey.
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