From developing the right engagement models to incorporating all employees in the effort, here are the ways to make your customer interactions shine.
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5 Strategies for Getting the Most Out of a Customer Testimonial
Storytelling has been a human tradition since the dawn of early civilization.
Continue readingUse These Strategies From Apple, Starbucks and Adidas to Build Long-Term Customer Loyalty — And Don’t Make Amazon’s Mistake
Building long-term customer loyalty is a difficult proposition, requiring more sustained effort than it does to merely attract customers. Most successful companies rely on these three principles to secure it.
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Customer storytelling: what do you want them to tell about you?
An effective way to promote your business is by having your customers say good things about you.
Continue readingHow to Use Video to Provide a Better Customer Experience
Video is becoming the go-to content medium for brands because it can convey empathy and emotion. Here’s how to use video marketing to enhance customer experience. Read the full article at MarketingProfs
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